- Shipping Information
Please Contact Orchard Harvest prior to returning your product. We will assist you in returning your order.
- Orchard Harvest, LLC
- P.O. Box 141253
- Grand Rapids, MI 49514-1253
- Email: firstname.lastname@example.org
Orchard Harvest Stands behind our products 100%.
Customer satisfaction is one of our Primary goals.
All orders will be shipped via Fed Ex. Orchard Harvest provides the most cost effective shipping to the customer.
Shipping and handling charges on all orders will vary, but will be disclosed before you authorize payment.
Your candles will arrive in a secured packed box.
Returns for Refund or Exchange.Return the order within 30 days of purchase date and we will promptly refund your money (less shipping charges) by crediting your credit card.
There will be a 15% restocking fee on all opened or partially used items.
Send your items to the address listed above. Include your Name, Phone number, Order number, The reason for return, and item to be exchanged for (if desired). It is advisable to insure the item you are returning in case it is lost or damaged in transit.
If a replacement is requested, Orchard Harvest will ship out the replacement or exchanged item(s) and match your shipping method. We will process it within 7 business days of receipt.